Swahili Tour
Effective Date: March 14, 2026
Swahili Tour (“we,” “our,” “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, book tours, or interact with our website.
1. Information We Collect
We may collect the following categories of information:
- Personal Identification Data: Full name, email address, phone number, postal address, passport details (for travel arrangements).
- Booking & Payment Data: Safari package selections, travel dates, preferences, billing information, and transaction records.
- Technical Data: IP address, browser type, operating system, device identifiers, and cookies.
- Communication Data: Inquiries, feedback, or messages sent via our website, email, or social media platforms.
- Marketing Preferences: Newsletter subscriptions, promotional offers, and consent to receive updates.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings.
- Provide customer support and respond to inquiries.
- Arrange travel logistics with hotels, lodges, airlines, and transport providers.
- Improve our website, services, and customer experience.
- Send promotional offers, newsletters, and updates (only if you opt-in).
- Comply with legal obligations and protect our rights.
3. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
- Service Providers: Hotels, lodges, airlines, and transport companies to fulfill bookings.
- Payment Processors: To securely handle transactions.
- Legal Authorities: If required by law or to protect our rights and safety.
- Business Partners: Trusted partners who help us deliver services, under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no online system can guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and performance.
- Deliver targeted advertising and promotions.
You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data (subject to legal and contractual obligations).
- Withdraw consent for marketing communications.
- Lodge a complaint with relevant data protection authorities.
7. International Data Transfers
If you are booking from outside Tanzania, your data may be transferred internationally to fulfill your travel arrangements. We ensure such transfers comply with applicable data protection laws.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal data from minors. Parents or guardians who believe their child has provided us with information should contact us to request deletion.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Swahili Tour
Email: @swahilitour.com
Phone: +255 740 280 284
Dar Es Salaam, Tanzania
